PRIVACY POLICY FOR POSTMATE
Last Updated: April 2026
Thank you for using PostMate! This Privacy Policy describes how we collect, use, and share information when you use our mobile application (the "App"). We are committed to protecting your privacy and ensuring the responsible handling of your data.
INFORMATION WE COLLECT
We collect the following types of information:
Information You Provide Directly:
Account Information: While PostMate may not require a user account, if an account feature is implemented in the future, we may collect your name, email address, and a password.
Content You Create: We collect the content you input into the App to create social media posts, including text, images, and app details (name, icon, version, screenshots, reviews).
Feedback and Support: If you contact us for support or provide feedback, we collect your email address and any information you provide in your communication.
Automatically Collected Information:
Usage Data: We collect information about how you use the App, such as the features you use, the templates you select, and the time you spend in the App.
Device Information: We collect information about your device, including the device type, operating system, and device identifiers.
Analytics Data: We use third-party analytics tools (e.g., Apple Analytics, or similar) to collect anonymous, aggregated data about App usage, such as crash reports, feature usage, and performance metrics. This data helps us improve the App's stability and performance.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To Provide and Improve the App: We use your information to operate the App, personalize your experience, and improve its functionality and performance.
To Provide Support: We use your information to respond to your inquiries and provide technical support.
To Analyze App Usage: We use analytics data to understand how users interact with the App, identify areas for improvement, and track App performance.
To Communicate with You: We may use your email address to send you updates, announcements, and promotional materials related to the App, if you have opted in to receive such communications.
To Enforce Our Terms and Policies: We may use your information to enforce our terms of service and other policies.
SHARING YOUR INFORMATION
We may share your information with the following third parties:
Service Providers: We use third-party service providers to assist with various aspects of the App, such as analytics, support, and communication. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Analytics Partners: We share anonymous, aggregated analytics data with our analytics partners (e.g., Apple) to understand app usage and improve performance.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
DATA RETENTION
We will retain your information for as long as necessary to provide you with the App, fulfill the purposes described in this Privacy Policy, and comply with applicable laws and regulations. An exception would be if you request deletion of your data, in which case we will delete your data following verification of your request.
YOUR RIGHTS
You have the following rights regarding your information:
Access: You may request access to the information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
Deletion: You may request that we delete your information.
Objection: You may object to the processing of your information for certain purposes.
To exercise these rights, please contact us using the contact information provided below.
SECURITY
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
THIRD-PARTY SERVICES
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
CHILDREN'S PRIVACY
The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date above. Your continued use of the App after the posting of changes constitutes your acceptance of the revised Privacy Policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
https://postmate.applanding.co/support